Privacy policy

Privacy Policy and Terms of Use

We value your personal information as if it is our own. We want your experience on our platform to be of value and importance to you while providing you with efficient services. We make every effort to protect data privacy and confidentiality. This Privacy Policy applies to the Lightning Delivery application and website. We use the personal information you provide to enhance your customer experience. The amount and type of information you provide depend on how you use our services. Information may be stored and used to improve your experience.

By using Lightning Delivery, you agree to the terms of this privacy policy. You also grant Lightning Delivery permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics.

Information We Collect

When you interact with our platform, we may collect:

  • Internet or other electronic network activity information such as your browsing history, the length of time spent on certain pages, referral website URLs, device type, browser type, Internet service provider, date/time of visit, operating system, and IP address.
  • Identifiers such as your name to uniquely identify you as a user of the platform.
  • Contact information such as your email address to administer surveys, contests, and sweepstakes, provide services, and protect against fraud.
  • Payment information to charge you for purchases made through our platform. However, we do not store your credit card details.

We do not offer financial incentives for providing data beyond standard sweepstakes, surveys, and contests.

Cookies, IP Address, and Other Technologies

When you visit Lightning Delivery, we automatically assign a "cookie" (a small text file) that is stored on your device. The purpose of this cookie is to identify you and customize your experience.

You may choose to browse Lightning Delivery without cookies, but without these identifier files, certain features may not function properly. Each browser is different, so check your browser’s “Help” menu to learn how to change your cookie preferences.

Additionally, we collect technical information from your computer each time you request a page during a visit. This includes your IP address, operating system, browser type, and referring website address. We collect this information to enhance your experience and do not sell or rent this information to third parties.

How We Use Your Personal Information

We use the collected information to:

  • Deliver services and process transactions.
  • Prevent fraud and secure payments.
  • Confirm orders and respond to customer service inquiries.
  • Communicate important updates and promotions.
  • Improve our platform and customize user experiences.
  • Comply with legal requirements and regulations.

When and With Whom We Share Your Personal Information

We do not sell or rent your personal information to any third parties. We share customer information with agents, service providers, and contractors for purposes such as fulfilling orders, providing customer service, preventing fraud, and processing payments.

Aside from these necessary purposes, we do not share personal information unless required by law or in good faith belief that disclosure is necessary to prevent harm, fraud, or legal violations.

Security

We take reasonable measures to protect your information and maintain security standards, including SSL (Secure Sockets Layer) encryption. We do NOT store your credit card information. While we strive to safeguard personal data, email communication is not considered a secure method to transmit sensitive information, and we will never request your credit card details via email.

Children

We do not knowingly collect personal information from individuals under the age of 18. If you believe your child has provided us with personal information, please contact us, and we will remove it from our systems.

California Data Rights

If you are a California resident, you have the following rights:

  • Right to Access: You can request a copy of your personal data.
  • Right to Deletion: You can request that we delete your personal data unless legally required to retain it.
  • Right to Information: You can request details on what data we collect and how it is used.

To request these rights, contact us at ariselightning@gmail.com. We will process your request within 45 days and may extend the period once by an additional 45 days if necessary.

If you wish to designate an authorized agent to act on your behalf, they may submit requests using the above methods.

Contact Information

If you have any questions regarding this privacy policy, please contact us at ariselightning@gmail.com.

By using Lightning Delivery, you agree to this Privacy Policy and our Terms of Use.